Contact Mystrick Games

Need help with a purchase, rank, account issue or store problem? Reach us using either channel below.

For billing requests

Please include your Minecraft username, transaction/order ID, purchase date and a clear description of the issue. Never send passwords, OTPs, full card numbers or other sensitive payment credentials by email or Discord.

Response time

We aim to respond as soon as reasonably possible. Response times may vary during launch periods, maintenance or high support volume.